A Better Way to Manage Your Social Messages

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A SINGLE-STREAM INBOX
Easily engage with customers across multiple channels with all your messages in one place.
TAG & ORGANIZE MESSAGES
Use custom tags to categorize messages, filter the inbox and divvy up the workload.
MANAGE THE INBOX TOGETHER
Activity updates, message-level auditing, tasking and tagging ensure efficient team collaboration.
MARK MESSAGES COMPLETE
Hide completed messages from the inbox to stay focused and track progress on a dynamic chart.

Manage Customer Relationships with an Integrated Social CRM

Equip your sales, support and marketing teams with the CRM tools to build and manage lasting customer relationships.

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Make Social Relationship Management a Team Effort


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Activities

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Engagement

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Results

Make Social Relationship Management a Team Effort

A MORE COMPLETE CUSTOMER PROFILE
Share notes, like the best time to reach a contact or details from an offline conversation, and add company and personal contact information.
VISIBILITY ACROSS YOUR ORGANIZATION
The shared contact view gives everyone on your team access to conversation history, contact information and any internal notes.
SHARED INSIGHTS & ACCOUNTABILITY
Collaborative social CRM tools prevent duplication of efforts, provide oversight and ensure that accountability is shared across your team.